Issue

Our client came to us with a notice to attend a Residential Tenancy Branch Arbitration Hearing. The client’s only source of income was Persons With Disability (PWD) benefits from the Ministry of Social Development and Social Innovation (Welfare).

Action

We attended the hearing with our client and were able to negotiate a suitable move out date for our client.  We also prevented the landlord from abusing the RTA guidelines by removing his belongings without having obtained the proper documentation.

Outcome

We were able to assist in making our client’s transition to a new accommodation a more pleasant and dignifying experience.