Resources & Referral
The first step for our clients is our intake process which determines what kind of services or referrals we are able to provide to each client. Once a client’s needs are identified, they are then referred to the appropriate Access program (disability, law, tax), or are referred to other community agencies where their needs can be more appropriately met.
Through our Resource and Referral Program, we also offer public access to a phone, as well as a Free Shelf which we try to keep stocked with donations of toiletries and other necessities that clients are unable to afford on a fixed income.
Access is also a LegalAid BC Community Partner and we stock a large library of Legal Information from which clients are welcome to pick up and take home publications.